Blackberry Jobs

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Be part of something special; come join the BlackBerry Sales Engineering Team!

BlackBerry® – the iconic brand you know and trust – is now a market leading cybersecurity software and services company.

Today, BlackBerry AtHoc is transforming how organizations meet their duty of care responsibilities, to ensure operations recover and people stay safe during critical events. With AtHoc, our trusted and secure networked crisis communication and enterprise-grade instant messaging platform across multiple devices, AtHoc ensures that safety and operational information can be shared with the right people in real-time. Whether they are around the block or around the world, our solutions give any company, agency or department the ability to establish time critical communications with their people when seconds count.  AtHoc enables organizations to establish communications through multiple devices and create permission-based networks to establish interoperable communication with all stakeholders in their community.

Are you the person we’re looking for?

Working as a Senior Technical Sales Consultant, you will use your technical expertise & knowledge of BlackBerry AtHoc Critical Event Management (CEM) Software & Services.  You will articulate & evangelize AtHoc’s value proposition to our global customers driving adoption throughout Government, Security, Commercial, Healthcare and Education  organizations by working with customers and partners as the technical expert for AtHoc. Working partnered with the sales team, you will need to be highly credible in complex technical discussions with customers and partners.

In return for your technical expertise and experience we will provide you with an attractive compensation, commission & benefits package, and exciting engagements to work on. You will also thrive in a dynamic environment, working with outstanding colleagues. In short, you bring the talent, and we provide the environment, tools, and resources for you to succeed, win big and accelerate your professional growth & development.

In this role, you will:

• Engage with top customers, driving the value of BlackBerry AtHoc Critical Event Management.
• Respond to bids, including RFPs, RFI’s and RFQs, and manage Proof of Concept (POC) actuivty from inception to close.
• Perform product demonstrations and presentations remotely and on-site with customers and partners.
• Provide technical expertise and knowledge of BlackBerry Athoc solutions to named accounts, prospects and partners in both pre-sales and post-sale capacities.
• Represent BlackBerry AtHoc at Industry events as a Product Expert and Speaker at company road shows and trade shows.
• Help ensure effective cross-functional team (internal & external) engagement from Pre-Sales to Post-Sales.
• Refine and research technical requirements of each sales opportunity by working closely with internal teams,  the customer and partners in the design and implementation of BlackBerry software and services.
• Partner with extended internal teams to build comprehensive account plans, ensuring long term customer influence & achievement of sales goals.
• Accurately track account activity through the stages of the sales process.
• Engage internal groups to identify applications, tools and resources to ensure success and solution value is maximized by the customer.
• Build, maintain and support technical labs for use in technology demonstrations and training by internal and external stakeholders.
• Lead the Technical Support Escalation process on your customer’s behalf.
• Actively engage with the product and service enhancement process with Product Management.Field innovation reporting & governance.
• Travel to meet with customers throughout your territory/account base (up to 60% of the time).

You will have:

• Bachelor's degree in a Technical Related Field or equivalent combination of education and experience
• Effectively communicate our innovative value proposition for Critical Event Management when used for Emergency Mass Notifications, Business Continuity, Disaster Recovery, Emergency Management, Information Technology, Crisis Teams, and Executive leaders communication.
• Strong relationship management skills
• Great interpersonal skills
• Previous B2B based solution sales engineer experience, gained within the enterprise software space
• Deep understanding of Microsoft systems, specifically Microsoft SQL, IIS & Windows Server OS platforms
• Previous experience with technical presales, software platform support, or end to end IT solution implementation experience with B2B solutions
• A record of accomplishment in meeting and exceeding sales quota achievement goals.
• Strong time management, project planning and organization skills are a must.
• Conversational, reading and technical writing proficiency in both English and French.
•  /Successful candidate must be fluent in French and English/

A bonus would be that you have a broad knowledge of Critical Event Management or physical security systems and infrastructure, but it is not a must have.  Our Sales Enablement team will provide you with the training, tools & resources so you are set for success.

If you are interested in hearing more, then we would love to hear from you.

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Scheduled Weekly Hours: 40

BlackBerry (NYSE: BB; TSX: BB) is a trusted security software and services company that provides enterprises and governments with the technology they need to secure the Internet of Things. Headquartered in Waterloo, Ontario, the company is unwavering in its commitment to safety, cybersecurity and data privacy, and leads in key areas such as artificial intelligence, endpoint security and management, encryption and embedded systems. You couldn’t choose a more exciting time to consider joining us! For more information, visit BlackBerry.com and follow @BlackBerry.

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